Six Thinking Hats" is a way of approaching and investigating an issue, change, or process from various perspectives in a clear, conflict-free way. This can be done by an individual, by team members each wearing a different hat(s), or by a group ‘wearing the same hat’ in sequential order. The Six Thinking Hats approach was created by Edward de Bono (1933 - 2021), a Maltese physician, psychologist, author, inventor, philosopher, and broadcaster. de Bono originated the term 'Lateral Thinking' and wrote 85 books with translations into 46 languages. He taught his thinking methods to government agencies, corporate clients, organizations, and individuals, privately or publicly in group sessions.
In 1985, Edward de Bono was inspired to write Six Thinking Hats which structures creative thinking to avoid confusion and disagreement, especially in groups. This technique facilitates a highly organized thinking process; every angle tends to be considered, which helps further weigh information, remove unnecessary details, and promote streamlined decision-making. Six Thinking Hats has been revised several times; this multimillion-copy bestseller teaches you how to run better meetings and make better decisions.
Six Thinking Hats" is a way of approaching and investigating an issue, change, or process from various perspectives in a clear, conflict-free way. This can be done by an individual, by team members each wearing a different hat(s), or by a group ‘wearing the same hat’ in sequential order. Significant complex issues can also be set up with six separate teams meeting with representatives from each meeting to assess all perspectives. Significant complex issues can also be set up with six separate teams meeting with representatives from each meeting to evaluate all perspectives.
Blue Hat: "the Conductor's Hat" (also the Group Moderator)
Green Hat: "The Creative Hat"
Red Hat: "the Hat for the Heart"
Yellow Hat: "the Optimist's Hat"
Black Hat: "the Judge's Hat"
White Hat: "the Factual Hat"
Ken Zabel began his career in quality management working for global product certification agencies. After working for NSF International for ten years, he managed certification programs at ETL Semko (Intertek) and CSA International (Canadian Standards Association). Ken has trained certification engineers and auditors across North America, Europe, and Asia. He currently works with major medical device manufacturers to document compliance with European RoHS Directives. He has worked with problem-solving teams (and CAPA) from the perspective of a quality representative at automotive and medical device suppliers, as a management customer service representative working with customers, and as an internal and third-party auditor to verify CAPA effectiveness.