How to Communicate in a Multicultural Team

The best ideas for innovation and high levels of productivity come from diverse teams. This is because diverse groups bring multiple perspectives and ways of seeing and doing things. Leaders are often afraid to diversify the team for fear of stifled productivity, as personality and cultural clashes are cited as leading causes of team conflict. Without innovation and creativity, team relevancy is guaranteed to die. The goal then is to identify, learn, and integrate ways of effectively communicating with a diverse and multicultural team for enhanced team productivity, innovation, creativity, and relevancy.

• Determine a growth plan to your expand perspective and mindset
• Identify opportunities to use curiosity to foster awareness and connections in the team
• Identify how to respond to social cues and nuances
• Identify how stress influences perceptions of situations
• Determine a plan to avoid missteps and pitfalls of cultural connectivity
• Identify the ways the workplace has evolved and is evolving

• How to properly plan and assess before you engage with different cultures?
• How to use curiosity to foster awareness and connections in the team?
• How to understand and respond to social and cultural cues?
• How stress influences our perceptions of situations and why we need to renew ourselves to minimize faulty thinking?
• How to navigate missteps and mistakes in cultural understanding?
• How the workplace is evolving and the skills needed to maintain team harmony?

The team of the 21st century is global and multicultural. Those who would like to learn how to effectively manage their teams using emotional and cultural intelligence to help their employees get the most out of their day at work should attend. 

• Director
• Manager
• Supervisors
• Team Lead
• CEOs

Monique Russell, MSC, is an International Inspirational Teacher, and Executive Communications Coach. She is the founder and managing partner of Clear Communications Solutions, LLC. and has taught thousands of leaders globally in Interpersonal and Intrapersonal Communications, consulted for government agencies, and fortune 100 companies. 

Monique has worked with several institutions of higher education in the areas of diversity, cultural sensitivity, public speaking, and communications with an emphasis on Emotional Intelligence. And, because of her background, she is a frequently sought after guest on business, local and international radio shows. She has shared her leadership expertise with local Chambers of Commerce, national associations, such as the Society of Human Resource Managers, National Headstart Association, National Association of Mutual Insurance Companies, school groups, and faith-based organizations. 

She is the founder and host of a Forbes recommended leadership conference, founder of the Clear Communication Online Institute, and an advisory board member of Leadercast— the world’s largest one-day leadership conference.

Despite the credentials and success, through the journey of life, Monique lost her confidence but reclaimed it through a series of empowering exercises and resources. It is because of her multi-dimensional experiences that her teachings on how to communicate confidently from the inside out are very effective. She earned her Bachelor of Science degree in Broadcast Journalism, and two Masters of Science degrees in Public Relations and Advertising. She is a Certified Life Coach and DiSC facilitator.