Function, Preparation and Execution of Job Aids in the Pharmaceutical Industry

Job aids, also known as work instructions, are documents that resemble SOPs, but their content, use and training are different than those for SOPs. Learning how to utilize Job Aids to drive consistent job performance is a vital skill if you are charged with creating them or training others using them. In this webinar, you will learn the main characteristics of Job Aids, how to develop them, and use them effectively in the Pharmaceutical environment. Likewise, you will learn about their companion documents, skill checks, and how these are used to qualify individuals to perform tasks independently.

• Articulate where Job Aids reside in the document hierarchy
• Distinguish Job Aids from SOPs and other documents
• Explain the purpose and use of Job Aids
• Describe how Job Aids are developed and what content is added to them
• Articulate how to train others on Job Aids
• Utilize skill checks in conjunction with Job Aids to confirm a learner’s knowledge of the subject matter

• Document hierarchies and Job Aids
• Purpose and use of Job Aids
• Development of Job Aids
• Use of Job Aids in training
• Job Aids and skill checks
• Qualifying others to deliver Job Aid training

The use of job aids is a tried-and-true method of ensuring consistent, quality job performance, especially with machinery and computer software. Your mastery of their development is a powerful tool for driving these objectives in your organization and minimizing errors on the job.

 Pharmaceutical Supply Chain (both corporate and manufacturing facilities), Quality Assurance, Documentation, and Training

Michael Esposito has over 30 years’ experience in the pharmaceutical industry and 17 years’ experience in GMP training and document management. He has worked for Wyeth Pharmaceuticals, Pfizer, and Johnson & Johnson's Consumer Healthcare Division in a variety of areas including Packaging, project administration, Quality Assurance, Government Contracts, translations, systems training, and international operations. He collaborated in the development and implementation of the training portion of the Consent Decree workplan for Johnson & Johnson Consumer Healthcare and revised their introductory GMP course. He is a member of the training organizations GMP Training Educators Association and Association for GXP Excellence and is fully fluent in Spanish. His areas of interest include systems training, training effectiveness, post-training user support, process improvement, product security, and sustainable packaging.