Inheriting a Dysfunctional, Drama-Filled Team?: Tips on what Managers Can do to Fix it

Building a collaborative, cohesive culture is one of the single most important responsibilities of a manager. A positive work culture produces beneficial employee and work outcomes, such as improved teamwork, increased productivity, increased creativity, and increased loyalty. It is also important for attracting and retaining highly skilled staff. Despite these benefits, every team experiences some degree of dysfunction, from hiding resources to ongoing turf wars to backbiting and backstabbing to gossiping and rumours. Every dysfunction has a direct impact on a team’s performance and produces unhealthy conflict, reduces productivity, and takes the focus off results and high performance.

Almost every manager has encountered dysfunctional team dynamics at some point in their career. When team members frequently argue, or battle through passive-aggression, or condescending insults it affects everyone, including the manager. Allowing dysfunction to fester will only cultivate an unfavourable employee experience and can threaten to tear apart entire teams. The good news is that there are strategies that managers can employ to fix the dysfunction in teams.

• Developing a plan for making a smooth transition when taking over a new department
• Diagnosing the root causes of team dysfunction
• How to avoid being a casualty of a toxic work environment
• Recognizing the glaring signs – at an early stage - that a toxic environment is forming around you before it turns grave
• Common types of difficult and disruptive employees (i.e., the bully, the steamroller, the know-it-all, passive aggressive, martyr, poor performer, etc) who sabotage the team’s - including your own - success and what to do about them
• Tips for promptly and decisively dealing with toxic employees 

• Dysfunctional Team Dynamics
• Conflict Resolution
• Management Style 
• Difficult and Disruptive Employees 

Research shows that nearly 70% of every ten people who have ever worked on a team, at one point or another have been part of a dysfunctional team. Anyone who is looking for ways to facilitate your teams’ recovery from the effects of dysfunction or make certain that your workplace environment remains healthy and productive as long as possible you should attend this webinar.

• Human Resource Professionals
• Business Leaders, 
• Hiring Managers
• Supervisors
• Team Leaders

Sheila Eason is the founder and CEO of Elevate People Solutions, LLC, a leadership, personal, and professional development consultancy. She provides workshops and training in the areas of leadership and personal development, and diversity and inclusion. Her areas of expertise include developing and implementing HR and D&I strategies, training and development, strategic planning, executive coaching, and leadership development. Her clients include small businesses and non-profits, government agencies, universities, and healthcare organizations. Sheila is a thoughtful, creative Human Resources and Diversity, Equity & Inclusion (DE&I) leader with more than 25 years of successful experience in helping organizations leverage their human capital to their maximum potential and foster an environment where all employees feel valued and included. Throughout her career, Sheila has enhanced her skills as an HR professional and DE&I leader through roles of progressive responsibility held in industries such as healthcare, market research, retail, consulting, and higher education. Prior to founding Elevate People Solutions, LLC, she held several HR Executive Leadership positions. She is a Certified Speaker, Trainer, and Coach with the John Maxwell Team. As a speaker and trainer, Sheila consistently delivers interactive and educational experiences to her audiences in order to Elevate their thinking and skills and develop transformational leaders. As a coach, she is aimed at creating awareness, generating action, and facilitating learning and growth in her clients. Sheila holds a Master�s degree in Organizational Development from Bowling Green State University. She possesses SHRM-SCP certification through the Society for Human Resource Management (SHRM) and maintains SPHR certification through Human Resource Certification Institute (HRCI). Sheila serves on the Board of the Directions Credit Union. She is the Past President of the Northwest Ohio Human Resource Association and is the current Diversity Chair. She also volunteers for several organizations in her local community.