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This session will present and give you the opportunity to interact with our Six Step Problem-Solving Method that will provide a framework to thoroughly define, assess and find a solution to your situation. 

After defining the problem, the next step will be to explore your issue, by collecting and assessing the information you have. Following that, you’ll look at what other data and points of view you need to take into consideration. 

You will then generate options, select a solution, create a plan of action, and set up a system to review and assess progress. This model also allows you to revisit your challenge and adjust your plan or come up with a new option if your solution isn’t working.

During this session, you will also have the opportunity to look at your real-life situation and apply it to the Steps in our Problem-Solving Method.


  • Gained a comprehensive understanding of our Six Step Problem-Solving Method and its applications.
  • Developed practical techniques to identify and analyze complex challenges effectively.
  • Built a comprehensive understanding of different aspects of problem-solving and methodologies and their applications.
  • Learned how to leverage diverse perspectives and talents within your organization for innovative problem-solving.
  • Acquired strategies to foster creativity and innovation within your team or organization.
  • Cultivated an agile problem-solving mindset to navigate dynamic business environments with confidence.

  • Developing Awareness: a method to thoroughly assess your situation
  • Defining the Problem: a process to determine the true nature and clarification of the problem
  • Exploring the Problem: a system to examine the critical elements involved with the problem
  • Generating, Analyzing & Selecting Options: a series of innovative ways to increase the number and quality of options; also, a way to objectively consider and decide on which option/s to use. 
  • Implementing Solutions: a straightforward approach to creating a plan to execute the option/s
  • Reviewing & Assessing Progress: a sequence to monitor progress and capture learnings.

Are you someone who has an important problem that you’re looking to solve that’s been affecting your life in important ways?
In the area of:

  • Improving communication
  • Increasing team cohesion and staff motivation
  • Resolving conflicts/relationship issues
  • Or your area may be different

What’s the critical reason why it’s important for you to solve your problem?

  • I need to solve it to move forward
  • There are others who need me to solve it
  • I can’t ignore it any longer
  • Or your reason may be different

  • Business Leaders and Executives seeking to enhance their strategic problem-solving skills.
  • Managers and Team Leaders aim to create a culture of innovation and efficiency within their teams.
  • Entrepreneurs and Start-up Founders looking to overcome obstacles and drive sustainable growth.
  • Professionals from various industries who are passionate about refining their problem-solving capabilities.

Bill specializes in helping businesses improve their results by developing employees and providing tools, tips, and techniques to make better decisions and solve problems more effectively.  His background includes more than twenty years of senior management experience in the public, private, and nonprofit sectors.

He has worked with hundreds of individuals as a trainer, facilitator, and consultant to more than 250 major organizations such as AstraZeneca, Bank of America, The Federal Reserve Bank of New York, National Grid, NYC-Citywide Administrative Services, Southern Company, Marine Corps/Intelligence School, McGraw Hill, Johnson & Johnson, NY/NJ Port of Authority, Société Générale Bank, Time Inc. the U.S. Mint, and Verizon to develop and improve their employees’ professional and interpersonal skills to increase their management and team effectiveness.

Bill has presented and coordinated workshops at the local, state, national, and international levels He also serves on the faculty of the American Management Association conducting seminars in their Leadership, Communications, and Management practices.

A foundational topic in his practice is Problem Solving where he lays out a road map from his recently published book “The Essential Problem Solver – A Six Step Method for Creating Solutions that Last” to help participants clearly, identify, explore, and find the right solution to their challenges.

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