Coaching & Retaining Your Talent – Putting the WOW into Quality Performance and Results by Empowering Attitude & Behaviour

Most newly hired and recently promoted employees in today’s companies are not job/responsibility ready, and often, they have yet to develop the entrepreneurial skills appropriate to the company’s environment. 

A recent study found that only 50% of employees are satisfied with their work at the end of the week.

• You need to learn and understand what the dissatisfiers are, and how to coach them to turn it around.
• Join us to learn how to coach for improved performance by fast-tracking employee skill development.

This will also cover how to create winning attitudes and behaviors that are necessary for growth and success. After attending this webinar, you will have a better idea of how to take an employee’s performance to the next level of contribution for increased performance, so they don't walk out the door.

• Learn the role and objectives of a coach
• Adopt the 5 top strengths in a company that an employee looks for to get and stay supported
• Understand the 8 business factors driving coaching success
• See how it is trust that makes the difference in getting the improvements started
• Compare the attributes of people you admire that created their peak achievement and success
• Learn the ‘S.A.M.’ method to get the best out of your people in increased morale, retention, and productivity
• Examine Don Shula’s and other sports coaches’ success attributes
• Create a recognition program that drives and sustains that crucial quality of engagement
• Learn how Jack Welch and other business leaders drove success at their companies
• Identify how to implement the Situational Leadership Model works with new employees to move them to confidence and empowerment

This presentation focuses on how to provide the best leadership you can while bringing out the best in attitude, creativity, and engagement in every person you deal with. This is how to empower them by engaging them in the process, task, and objective of what they are about to do, and how to coach for results.

In other words, performance management:

• Planning
• Insights
• Obstacles
• Resources
• Developing

The Reality: We all coach – some are better at it than others.

The problem is that a lot of people are given the wrong information at the wrong time, in the wrong format, with no commitment or measure of what will change, and by when, thus predicting failure. The quality of the coaching and mentoring at an early stage for a new hire, or just before or after a promotion, will determine how successful that person will be for a very long time. Do not scrimp on this process.

The purpose of this activity is to enable the learner to coach good employees into becoming great employees with high standards and results achieved by embracing a new standard of what they can and will do, and by being continually challenged to develop their leadership skills. This is how to turn good employees into great employees through high achievement created through high expectations, trust, and being challenged to grow your potential through insight and encouragement.

A coach focuses on each team member to identify, develop, and grow their present and potential strengths. When done properly, individual productivity can go up by 40%, a significant return on the coaching/mentoring process. The core to this session is understanding the role of the coach, and all the steps to coach.  be it for attitude or skill.

Everyone can benefit from this topic. A coach helps you see what is important, and by careful questions and suggestions, guides you to assessing the urgency and need of any project or idea, and how to evolve it to success. Their experience can fast-track your success – which creates more confidence in you, and encourages more growth.

Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into their personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him with proven experience that clients can relate to. A solid business background from a good cross-section of the industry includes: 

• Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,
• Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta 
• Senior marketing representative for a fully integrated Canadian oil and gas company, which included expanding the market share and building retail stations
• Grew an executive recruiting company from three employees to over 20, and set up a remote recruiting office in England 
• Set up, owned, and managed a 24-hour-a-day, 365-days-a-year retail convenience store and gas bar business
• As a hobby organizes and chairs election campaigns at every level of government
• Active in several community associations in a leadership/board member role

He has been providing education keynotes, workshops, and webinars all across North America full-time for the past 27 years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical, real-life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles, and tools to support the content and measure skill levels.

The focus is on improving engagement and team building with the added value of aligning corporate strategy to create high-performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure the implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

Clients include businesses, Government, education, non-profit associations, and health care. 

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.