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Speaker Profile: Donna K Olheiser


Donna K Olheiser

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. Donna is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing specifically ACH electronic payments, then scheduling the training events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Donna has over 24 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Live Webinar

Recorded Session

By: Donna K Olheiser

Recorded Session

What Are Ach Payments, How Do They Work And What Does That Mean - Essentials Of Ach Payments

The ACH fundamentals aren’t so simple anymore. With Same Day ACH, there are options. In this training session, we will help attendees identify what is ACH network and examples of ACH electro…

Industry: Banking and Finance   Duration: 60 Minutes  

By: Donna K Olheiser

Recorded Session

2018 NACHA Operating Rules: An Update on Changes Ahead

Same Day ACH has been one of the largest changes to the ACH network and Phase 3 is the last part being implemented in March of 2018. How does Phase 3 affect a financial institution or even an Orig…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

Simplifying ACH Returns – Faster Returns in a Same-Day Environment

According to the NACHA Operating Rules, the ACH Return process with current timeframes will remain the way it has been even though we are in the midst of the three-phase implementation of Same Day…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

Exploring the newly approved Amendments to Same Day ACH (SDA)

Same Day ACH (SDA) was implemented in three phases, beginning Sept of 2016 and ending in March 2018.  With this new option in the ACH Network it gave the Originator and ODFI an opportunity to…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

ACH Death Notification Entries (DNEs) & Reclamations: Your Banks Liability

This 90-minute session will discuss details about how processing federal government payments differ from the NACHA Operating Rules. You will learn what the green book is and how this valuable on-l…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

2019/2020 NACHA Rules Changes: Impacts to your Business Practices, Payments Strategies, and Industry Initiatives

Recent approved amendments to the NACHA Operating Rules include expanding Same Day ACH functionality. These changes will affect day-to-day ACH processing in 2019 and 2020.Included will be details …

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

NEW - NACHA Operating Rules 2020 and Beyond!

Each participant in the ACH Network is required to be in compliance with the NACHA Operating Rules. This session will provide the details on the recently approved amendments on enhancing Same Day …

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

ACH Exception Processing - All you need to know about Returns & NOCs in 2020

Rules compliance can be confusing and when doing ACH Returns or NOCs, there are so many exceptions to the rules and so many things to remember. This webinar will help clear up that confusion by ma…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

Discover the Impact of SDA (Same Day ACH) with Changes in 2021

With SDA fully implemented and due to a recently approved amendment to the Rules, SDA is expanding with a third window for processing SDA transactions and the dollar limit is increasing for a sing…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

Updates to the NACHA Operating Rules in 2020 and 2021

The NACHA Operating Rules are always changing, and updates have recently been made due to the current COVID-19 situation! There are six ACH Operations Bulletins posted by Nacha in 2020; four of th…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

New NACHA Operating Rules Changes 2021 and Beyond!

As a financial institution, a third-party sender, or a third-party service provider, you must follow the NACHA Operating Rules each year – they are always changing! This webinar will provide…

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

Regulation E - Basics and Error Resolution

In this session, the basics of Regulation E will be covered, which includes some basic definitions, such as how to identify a consumer account and what is an access device. The confusion over the …

Industry: Banking and Finance   Duration: 90 Minutes  

By: Donna K Olheiser

Recorded Session

Remote Deposit Capture RDC for 2020 - Rules Regs Risks and Reg CC

Remote Deposit Capture (RDC), just like other payment collection systems has guidance, laws, and rules that are required for a financial institution to utilize to help mitigate the risks involved …

Industry: Banking and Finance   Duration: 60 Minutes  

By: Donna K Olheiser

Recorded Session

Updates to the NACHA Operating Rule Changes 2021 and 2022

The NACHA Operating Rules are always changing, and updates have recently been made due to the current COVID-19 situation! There are six ACH Operations Bulletins posted by Nacha in 2020; four of th…

Industry: Banking and Finance   Duration: 90 Minutes