Emotional Intelligence: The Human Side of Leadership

People with well-developed emotional skills are also more likely to be content and effective in their lives, mastering the habits of mind that foster their own productivity….”  Daniel Goleman, Emotional Intelligence

Emotional Intelligence is the strongest driver of leadership and personal excellence.

• Leaders with high levels of emotional intelligence earn $29K more in salary than those with low levels of emotional intelligence
• Every point increase in EQ (emotional quotient) is equivalent to $1,300 in annual salary.

Emotional intelligence is now increasingly recognised by organisations worldwide as an important leadership quality. The emotionally intelligent leader will be more resilient, have better work relationships and make smarter and more authentic decisions.
Emotional intelligence enables you to bring thinking and feelings together, working in harmony with IQ, cognitive intelligence, to create a more rounded and successful individual.
As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.
Effective leaders are distinguished by their emotional and social intelligence.   Emotional and social intelligence helps business leaders to successfully address fundamental challenges in a changing workplace and drive performance. Research has found that individuals with strong leadership potential tend to have higher levels of emotional and social intelligence, suggesting that they are significant qualities for business leaders and managers to have.  As the pace of change is increasing and the world of work is making ever greater demands on a person’s cognitive, emotional and physical resources, this particular set of abilities is becoming increasingly important.
Some people are naturally great with other people. However, for most people it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting.  Successful and powerful business relationships don’t just happen without dedicated, consistent work.  To be truly effective within a work context, a person has to learn how to interact with others, and how to negotiate their way through life’s events and experiences. They are such an integral and necessary part of success, but many people do not seem to want to put in the work.
This webinar will support your self-development to become a better leader able to empower teams to achieve a greater vision and purpose, to become more resilient, have better work relationships and make smarter and more authentic decisions for both yourself and your team.

• Discover ways of working with emotional intelligence that lead to better outcomes with the people that you are responsible for
• Differentiate your leadership capabilities through the application of emotional intelligence
• Appraise your social skills and your emotional intelligence
• Describe how to use emotional information in effective and meaningful ways
• Identify ways to work with expressed emotions in empathetic and meaningful ways
• Examine your style of leadership and what you need to do to get the most out of difficult situations

• Knowledge around the principles and the skills needed for emotionally intelligent leadership
• Develop greater self-awareness and strengthen your leadership capabilities
• Identify your emotional strengths and areas for development
• Demonstrate the attributes of an emotionally intelligent leader
• Manage conflict and difficult situations by inspiring and fostering respect
• Build and maintain emotionally intelligent teams

Gain insights into ways to work with emotional intelligence as a leader to enhance your effectiveness and improve performance – your own and those you lead.

• Executive Leaders
• Human Resources Directors
• Chief Financial Officers
• Chief Operating Officers
• Presidents
• Vice-Presidents

Robin Hills is Director of Ei4Change – Emotional Intelligence 4 Change – a company specialising in training, coaching and personal development focused on emotional intelligence, positive psychology and neuroscience.

Robin has over 40 years’ business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others. In his work, he uses internationally recognised profiling tools to assess type, trait, behaviour, and emotional intelligence.

Robin is the author of two business books in The Authority Guide Series and has developed an experiential coaching methodology Images of Resilience to support cathartic conversations around resilience.

Robin has developed the most comprehensive range of emotional intelligence online courses that are available on the internet.  These cover topics such as leadership, team work, conflict management, resilience, and communication skills. The fun, engaging courses have been taken by over 250,000 learners in 190+ countries.

Based upon this work, Robin has spoken and delivered at international emotional intelligence conferences. These have been held in South Africa, India, the Middle East, the United States (Harvard University) and across the United Kingdom.