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This topic goes over the key points and challenges of moving from a colleague into management. It covers the different responsibilities of management, the different stakeholders, and the changes that need to be made to address those different responsibilities and challenges.


  • Understanding the new role of a manager and the changes that need to be made
  •  Knowing the key stakeholders, company, manager, team and customers and their expectations
  •  Best practices for navigating throught those expectations
  •  Key behaviors that need to change
  •  Implementing short term wins to gain credibility with stakeholders

  • Changes needed for all new managers, i.e. new expectations, new and different stakeholders, new and different skills
  • Letting go of certain old responsibilities and changing certain relationships
  • Why change is important and how it can positively impact perceptions among followers and colleagues regarding consistency
  • What is consistency and why is it important for managers and leaders?
  • Best practices for driving these changes

This webinar addresses a key facet of the process of moving into management, particularly if the new manager is leading those whom he or she used to work alongside.  It will address primarily the changes that need to be made by the new manager/leader. This includes changes among stakeholders, expectations and relationships. Special attention will be paid to the importance of consistency and credibility among all followers. It will also focus on ensuring that new managers understand  that they are being watched and evaluated by their followers, particularly those who may already have pre-existing perceptions and for new managers to insure that their behaviors are consistent with those that drive respect and results among all followers.


  • First Line supervisors, i.e.
  • District Sales Managers
  • Office Managers
  • Customer service Manager
  • Newly Promoted Supervisors
  • HR Managers

Michael Cox is the founder and President of Nittany Business Coaching and Training. He has provided hundreds of highly acclaimed seminars and webinars on a variety of topics over the last ten years. He brings his seminars to life with examples from his 29-year career as a high-performing leader and manager in the corporate world where he was noted for his ability to develop high-performing leaders and teams that consistently exceeded all measurements while having fun.

 His webinars have been described as informative and highly impactful. He strives to insure that attendees leave with a clear plan that can be implemented immediately to drive results and performance.  

Mike has an MBA in Marketing from St. Joseph’s University. He has worked with various levels of management and staff to provide training and coaching that makes a difference.

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