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Unemployment claims are costly. They can take a bite out of your bottom line. While you likely won’t win every case there are strategies you can implement to mitigate loss.
Do you have effective policies in your handbook?
Do you have a fair and thorough disciplinary process?
Is there a mechanism in place for employees to appeal disciplinary decisions?
Are you responding to unemployment claims quickly and thoroughly?
These are only a few of the strategies we will address in this webinar.


  • Think like a claims examiner so you can provide your best defense 
  • Write effective policies for your handbook
  • Implement a fair and thorough disciplinary process 
  • Create an internal appeals process    
  • Respond to unemployment claims quickly and thoroughly
  • Prepare your responses and appeals for maximum effectiveness  

  • Claims examiner expectations  
  • Effective policy writing for your handbook
  • Best practices for employee discipline and performance management    
  • The process of internal appeals  
  • The importance of a timely response to a claim
  • Presenting your case 
  • Making an appeal  

Attend this seminar if you want to control unemployment costs and create a more stable workforce.


 Any person responsible for human resource management


David Dillman, MS, SPHR, SHRM-SCP

David is a Speaker, Author, and HR Consultant Experience. He has over HR management experience for over twenty-eight years. He has invested in Training and curriculum development for more than fourteen years. He is a Certified Senior Professional in Human Resources (SPHR) and Certified SHRM-SCP Affiliations: The Society for Human Resource Management The Chesapeake Human Resources Association David was the HR Director of Richcroft Inc., a non-profit, from 1994 to 2020. During that time, the company grew from 90 employees to over 500. David was a department of one until 2007. He also served as their Training Director, developing, and delivering training to every employee. In December 2020, David became the HR Manager for Taylor Technologies, a manufacturing company in Sparks, Maryland. As a department of one, David ran every aspect of HR from payroll to benefits administration, recruiting, onboarding, and performance management. Today David is devoting his full-time efforts to speaking, writing, and HR consulting.

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