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247compliance.Us is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

  • How effective are you at working with other people in small groups or in larger teams?
  • How good are you at communicating and building effective relationships?

Most of us work in teams, but an emotionally intelligent team is more than just a group of people who happen to work together. It’s a collection of individuals who collaborate and share a common vision and purpose, striving to achieve their goals and working effectively with emotions to drive sustained performance.
The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader.  What matters is how the team manages the emotional climate under which they are working.
Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs.  It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader. 
This webinar explores proactively working together with others in ways that will help you to work with emotions and communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes and tools taught in this webinar can bring value to other aspects of your life.
Good team working means that you can understand how each other works together. It means that you can have an understanding of other people's strengths and limitations through the way in which they use they prefer to approach situations, their focus and their behaviour.  
Emotionally intelligent teamworking is based around the outer world component of emotional intelligence focusing on empathy and social skills to make quality decisions and build authentic relationships as a team.

  • Identify how team working through emotional intelligence can lead to better outcomes
  • Recognize why some conflict is to be expected and why it is a part of healthy relationships
  • Examine behavioral styles with a focus on your style and how to work with others with different styles
  • Ascertain how to work to build the hearts and minds of your team
  • Develop and build your social skills and your emotional intelligence

This webinar is essential for anyone who wants to build successful teams that consistently exceed expectations and to increase their own skills and knowledge as an emotionally intelligent leader.
The webinar will help you to develop and apply your emotional intelligence skills in teams. You will learn more about how to build collaborative relationships with other people to develop all round performance and satisfaction.
You will learn

  • The recipe for successful team development using emotional intelligence
  • Understanding your relationships by your building on your strengths and those of others
  • Key communication skills for building and maintaining team morale
  • Leading teams through change

Insights to identifying ways to work with any dysfunctional aspects of a team

Gain insights into ways to work with emotional intelligence within teams to build up effective, collaborative relationships. 

  • Executive Leaders
  • Human Resources Directors
  • Chief Financial Officers
  • Chief Operating Officers
  • Presidents
  • Vice-Presidents

Robin Hills is Director of Ei4Change – Emotional Intelligence 4 Change – a company specialising in training, coaching and personal development focused on emotional intelligence, positive psychology and neuroscience.

Robin has over 40 years’ business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others. In his work, he uses internationally recognised profiling tools to assess type, trait, behaviour, and emotional intelligence.

Robin is the author of two business books in The Authority Guide Series and has developed an experiential coaching methodology Images of Resilience to support cathartic conversations around resilience.

Robin has developed the most comprehensive range of emotional intelligence online courses that are available on the internet.  These cover topics such as leadership, team work, conflict management, resilience, and communication skills. The fun, engaging courses have been taken by over 120,000 learners in 175+ countries.

Based upon this work, Robin has spoken and delivered at international emotional intelligence conferences. These have been held in South Africa, India, the Middle East, the United States (Harvard University) and across the United Kingdom.

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