Leading Functional Work Teams - Overcoming Dysfunctions

Much of the success of an organization can be attributed to the success it the teams and workgroups at every level of the organization, including executive teams. Most teams are neither 100% successful, nor 100% failure – they lie on the spectrum between those two extremes. Which means almost every team can improve. The reasons for the failure or success of a team can sometimes seem obscure, yet there are a handful of factors that will determine the success/failure of the majority of teams. Having the information to assess and diagnose how a team is functioning is the first step to improving the teams' performance.

• The 5 critical factors in the failure of teams
• A scorecard to diagnose a team's health
• Why focusing on productivity, quality or customer service can be a problem if one indispensable factor is missing?
• How to eliminate unhealthy gossip?
• How to transform conflict from destructive to productive?
• Get everyone in the team on the same page
• A proven model to build team cohesion and accountability

This session covers areas based on the following assumption that you face at work:

• You’re frustrated and exhausted with some of the dysfunction on your team: you lead, manage or are on a team or workgroup
• Want to be on a high-performing, high functioning team
• You want to have fun and feel fulfilled by working collaboratively with others on your team
• You spend way too much time thinking about how to deal with gossip, lack of accountability, hidden agendas, and destructive conflict
• You want specific practical tips, tools, techniques, tactics, and strategies to effectively deal with the most difficult people in your life

You know what it feels like to be on a great team. There's trust, collaboration, caring, and incredible energy. You want to go to work every day. On the other hand, you also know what it feels like to be on a dysfunctional team. It's exhausting. You feel like you're swimming against an incoming tide all the time. In teams, the failures are painfully obvious, while in others, they are nuanced and not easily identifiable. In either case, you need to know the specific steps to transform a dysfunctional team into a high-functioning, collaborative, and supportive team. That's what this webinar will address. Learn how to diagnose the 5 primary reasons teams fail. Learn the corrective actions for each of those reasons. Learn the hierarchy - what has to come first to build a foundation. If a solid foundation is not in place, nothing else you do will work.

• HR professionals
• Managers
• People’s manager
• Leaders
• Directors
• Managers
• Supervisors
• Business owners
• Business consultants
• Department managers
• Senior leaders

Since 1987 Michael has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement, staff recruitment/retention, and enhancing organizational capacity.

His focus is on assisting organizations to create cultures where people want to engage and work. The ideal organizational, division, department or team culture is one where the values, vision and mission of the organization are explicitly linked and operationalized.

Values-based cultures feature enhanced job performance metrics, high rates of retention, and are emotionally and physically healthier for the staff.

Michael has worked with large multi-national to entrepreneurial organizations, government and NGO’s, and across the spectrum of executive, senior managers, supervisors and staff.