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In Fiscal Year 2018, the Equal Employment Opportunity Commission (EEOC) received 76,418 discrimination cases. Think about it, we have 200 work days a year – so this equates to over 480 a day and nearly 48 every hour. Sheer numbers indicate that it’s just a matter of time before a discrimination charge crosses your desk. So, this is your chance to get the information you need now to be prepared. Your first reaction to receiving a charge of discrimination follows the stages of grief – shock, denial, and anger. Some get depressed because they think they may get in trouble. Then reality sets in and you reach the acceptance and action stages. The fact is discrimination charges are now a part of the risk of doing business. Proper preparation is the key to winning charges of discrimination. Properly responding to a discrimination charge is never fun.

After going through this webinar, participants will know:

  • How to outline and prepare your case?
  • What documentation you need?
  • If it is beneficial to obtain statements from witnesses or managers
  • The importance of having work standards
  • How to handle requests for additional information?

  • A review of discrimination charges filed with the EEOC
  • A review of a discrimination charge
  • How to read between the lines of a discrimination charge?
  • Should we hire an attorney?
  • What is “non-binding” mediation and should we accept mediation?
  • Is it beneficial to obtain statements from witnesses or managers?

It’s just a matter of time before a discrimination charge crosses your desk. Get the information you need now to be prepared.

  • Human Resources Professionals
  • Payroll Administrators
  • Benefits Professionals
  • Business Managers
  • Business Owners

Bob McKenzie has over 40 years of human resources management experience. His background includes a wide range of hands-on experience in all HR practices.

Bob has been cited in a number of Human Resources trade publications. Among them are, HR Magazine, HR Florida Review,, BNA and the Institute of Management and Administration and the Business Journals. He has been a speaker at a number of conferences as well as audio and web-based seminars.

Bob recently received two prestigious awards for his service to the community and his profession. Entrepreneurial Anchor Magazine presented him with the “Man of Steel” award for his contributions to the small business community. He was also named the “Ultimate Human Resources Executive of the Year” by the Jacksonville Business Journal.

Bob is a graduate of Rider University where he received a Bachelor of Science in Commerce Degree and double majored in Industrial Relations and Organizational Behavior and lives in Ponte Vedra Beach, Florida

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