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Performance management approaches have evolved over time. Originally, they were very top-down, control-based approaches. Today's approaches have changed dramatically. Control is dead and in its place is engaged collaboration. In this fast-moving program, Don will share strategies and tools for picking up your performance management game!


  • Why is the old approach dead? Are you still using it?
  • Thinking about the math of performance management
  • Defining Performance in Today's Environment
  • What can still be managed?
  • The importance of time management
  • Engagement and discretionary effort
  • Evolving performance management software and apps

  • Finding out what is working and not working in the new world of performance management
  • How Millennials and GenZ are changing management's Approach
  • The importance of inclusion in designing performance management programs
  • Performance Management and the remote workforce
  • The impact of flattened organizations
  • And more

  • Any Leader or Manager
  • Human Resource Manager
  • Director of Human Resources
  • Human Resources Partner
  • Human Resource Consultant
  • Supervisors
  • Company Owners
  • Recruiting

Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January 2014. He worked there for two years as a V.P.

Now in his “wisdom-sharing years,” Don loves advising and coaching executives. He continues to inspire with his speaking and training.

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