Overcoming Resistance to Change Through Social Intelligence

Overcoming resistance to change requires outstanding social intelligence, the strategic ability to evaluate and influence other people’s emotions and relationships. Resistance to change is an inherent part of human psychology, due to fears of uncertainty and loss of stability that come with any significant organization changes. To manage and lead organizational change requires social intelligence skills that help overcome these fears, including thoughtful empathy, cultivating valuable relationships, improving teamwork, managing conflicts, exhibiting executive presence, and guiding stakeholders to achieving organizational change objectives. This presentation offers case studies on effective use of social intelligence-based strategies and provides clear take-aways to help you manage change effectively.

• Identify situations where resistance to change is likely to undermine organizational objectives
• Evaluate where your organization’s change management policies may be misaligned with people’s emotional drivers
• Learn best practices for using social intelligence to address change resistance
• Discover how truly outstanding leaders use social intelligence to manage and lead change
• Adapt social intelligence-informed strategies from these leaders into your own change management toolkit
• Empower others in your organization to improve their change management skills through social intelligence

• Resistance to change
• Change management
• Change leadership
• Social intelligence
• Aligning people’s emotional drivers with organizational priorities
• Leadership skills as relating to change
• Teaching others to integrate cutting-edge change management

The future is becoming more and more disrupted and ambiguous: the only thing we can be certain about is the need for change to achieve organizational objectives. Yet humans have a natural resistance to change, requiring anyone who wants to bring about organizational change effectively to influence organizational stakeholders to go against human nature. To do so requires strong social intelligence, the strategic ability to evaluate and influence other people’s emotions and relationships. This training will provide you with these skills, thus greatly improving your ability to manage and lead change.

• HR Leaders
• HR professionals
• Internal Change Managers
• Internal Consultants
• Internal Trainers
• Department Managers
• Department Directors 
• Supervisors
• Vice Presidents
   

Known as the Disaster Avoidance Expert, Dr. Gleb Tsipursky has over 20 years of experience empowering professionals and organizations to avoid business disasters by addressing potential threats, maximize unexpected opportunities, and resolve persistent personnel problems. The author of the national bestseller on avoiding disasters, The Truth Seeker’s Handbook: A Science-Based Guide, Gleb also published over 400 articles and was featured in over 350 interviews, including in Fast Company, CBS News, Time, Scientific American, Psychology Today, The Conversation, Business Insider, Government Executive, Inc. Magazine, and many other venues. Gleb serves as the CEO of the boutique consulting firm Disaster Avoidance Experts, which uses a proprietary methodology based on cutting-edge research to help clients maximize their bottom line. He also has a strong research and teaching background in behavioral science with over 15 years in academia, including 7 years as a professor at the Ohio State University.